Privacy Policy

Effective Date: 5th September 2025

Reflex Rumble LTD ("we", "our", or "us") is committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information.

1. What Information We Collect

When you contact us or use our services, we may collect:

• Name

• Email address

• Phone number

• Event or venue details

• Any other information you voluntarily provide

We do not collect payment details directly through our website.

2. How We Use Your Information

We use your personal information to:

• Respond to enquiries

• Contact you about rentals or services

• Arrange delivery, setup, and support

• Improve our services and customer experience

We do not sell or share your information with third parties for marketing purposes.

3. How We Store Your Data

Your data is stored securely and only accessible by authorized staff. We take appropriate technical and organisational steps to protect your information.

4. How Long We Keep Your Data

We retain your information only as long as necessary to fulfil our services or comply with legal requirements.

5. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of incorrect or incomplete data

• Request deletion of your data

• Object to or restrict our use of your data

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at:
📧 info@reflexrumble.co.uk

6. Cookies

Our website may use basic cookies to improve user experience. You can control or disable cookies through your browser settings.

7. Changes to This Policy

We may update this policy occasionally. Any changes will be posted on this page with a new effective date.

8. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact:
📧 info@reflexrumble.co.uk